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- Quality and Universal Accessibility Policy
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Ceapat Service Charter (2021-2024)
- Identification data and the Centre's purposes
- List of services offered by the Centre
- Rights of the Centre's users
- User participation
- Regulatory standards
- Submission of complaints or suggestions
- Commitment to Quality
- Indicators to monitor the implementation of commitments
- Measures to ensure gender equality and diversity, to allow access and to improve the conditions for the service provision
- Standardised systems for quality management, environment and prevention of work risks
- Corrective actions in cases of non-compliance with the commitments
- Unit responsible
- Useful Data
- Certifications awarded to Ceapat